Our Maintenance & Care packages offer clients a fixed operational cost that can be budgeted from the outset.
Your plan will include all scheduled maintenance activities, which is servicing, water filter changes descales etc. Plus any unforeseeable problems, such as breakdowns. All wrapped with our customer service package
We have our own installation team to ensure quality and consistency. Where we are using our manufacturers’ installation engineerWe have used our experience to build and configure a bespoke and robust ticketing system to manage our support services.s, one of the amamus team will also be onsite to closely project manage the activities.
Our team has documented our experience over the years to build a comprehensive information portal to help clients resolve common problems quickly and efficiently 24/7.
Whether you choose to lease coffee equipment or purchase outright, you will benefit from the same comprehensive Amamus support.
Each piece of equipment is uploaded to our system with all key dates logged with reminders to ensure you never fall behind on maintenance.
We use a combination of our own internal coffee experts and our manufacturering partners’ engineering teams to provide full support and perfectly set-up equipment.
