Privacy notice

1. Data Controller & Contact Information

Amamus Limited acts as the Data Controller for any personal information collected through our operational workflows, customer requests, or website interactions.

• Company Name: Amamus Limited
• Registered Office Address: 136 Oldfield Road, London, TW12 2HR
• Company Registration No: 07847285
• Data Compliance Lead: Head of Operations
• Contact Email: dean@amamus.coffee
• Contact Telephone: 0330 133 0281

2. Information We Collect and How We Collect It

We group the personal identifiers we process into two distinct operational profiles:

• Device Information: When you visit our website (amamus.coffee), we automatically capture information about your web browser, IP address, time zone, and cookies. We do not use this data for any profiling of personal information; instead, it is used strictly to understand web traffic, administer the website, and improve user experience.
• Customer & Prospect Information: If you submit an inquiry, request a quotation, or enter into a commercial customer relationship, we collect necessary personal identifiers. This includes your name, contact details, email address, billing address, shipping/delivery locations, telephone number, and purchase history.

3. Lawful Bases for Processing

Under the GDPR framework, we rely on the following legal justifications to process data:

• Contractual Obligations: To fulfill your orders, process payments, arrange deliveries, and supply premium products.
• Legitimate Interests: To protect the ongoing interests of the company, conduct targeted corporate communication, send newsletters, and ensure our web environment performs effectively.
• Legal Compliance: To fulfill any legal or statutory obligations where mandatory data retention is required by law.

4. Third-Party Data Sharing

To maintain business functionality and execute contract terms, Amamus Limited shares data with verified third parties:

• Analytics Providers: We utilize Google Analytics to understand user engagement patterns. You can review their privacy policies or opt out entirely using the Google Analytics Opt-out Browser Add-on.
• Fulfillment Partners: Your contact details and delivery locations are securely shared with our approved delivery networks, logistics companies, or equipment suppliers to guarantee the proper transit of shipments.
• Statutory Disclosures: We may disclose individual personal information to comply with legal processes or regulatory mandates.

5. Storage and Retention Thresholds

All personal data is safely housed inside our secure customer management system. Amamus Limited enforces a strict minimal data footprint:

• Customer & Prospect Records: Customer and prospect personal identifiers are retained only for as long as necessary to fulfill the purposes for which they were collected, including satisfying any legal, accounting, business progression, or reporting requirements. Once interaction history or commercial requirements conclude, data is moved to standard purging cycles.
• Destruction Protocols: All paper records are destroyed using confidential secure shredding, and electronic records are wiped permanently from our database architectures.

6. Your Data Protection Rights

You hold explicit statutory rights regarding the personal information we manage:

• Right of Access: You may request complete records and copies of all personal identifiers held about you.
• Right to Rectification: You may request immediate correction or updates to inaccurate details.
• Right to Erasure (“Right to Be Forgotten”): You may request that your information be fully deleted, subject to overriding contractual or statutory retentions.
• Right to Restrict or Object: You can request that we restrict processing or object to direct marketing communications.

To exercise these rights, please direct your request to our Head of Operations at dean@amamus.coffee. We provide this information free of charge and commit to responding without undue delay, strictly within one month of submission.

If you remain unsatisfied with our response, you have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO) at www.ico.org.uk.